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Health literacy of Samoan mothers and their experiences with health professionals

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dc.contributor.author Pio, Fofoa H
dc.contributor.author Nosa, Vili
dc.date.accessioned 2021-12-01T21:54:04Z
dc.date.available 2021-12-01T21:54:04Z
dc.date.issued 2020
dc.identifier.citation doi:10.1071/HC19026 en_US
dc.identifier.uri ${sadil.baseUrl}/handle/123456789/982
dc.description Journal articles ; 8 p. en_US
dc.description.abstract Patient and health professional engagement is a crucial factor for the effectiveness of service delivery and the management of care. Low health literacy amongst Pacific peoples is likely to affect their engagement with health professionals. To explore the health literacy of Samoan mothers and their experiences with health professionals in primary care. Twenty Samoan mothers and caregivers living in Auckland were interviewed about their experiences when engaging with health professionals. Semi-structured interviews guided by open-ended questions were conducted with individual participants in either Samoan or English. The interviews were recorded, transcribed and analysed. A key finding was the significance of the health professionals’ role, in particular general practitioners,in providing resources an information to participants. Many participants recognised their general practitioner as their primary source of information. The findings revealed the negative experiences participants faced while engaging with general practitioners and shared how this affected their ability to manage care. Themes about enablers of open communication with health professionals included mothers understanding their rights as patients and being acknowledged as an expert on their child’s health. Themes about barriers to open communication with health professionals included limited consultation time, language barriers, medical jargon, closed answers, power relations and the shame associated with not fully understanding. DISCUSSION:This research can inform health care engagement practices with patients.Thisstudyis relevant to health-care providers, development of health resources, health researchers evaluating health-care communications between providers and patients, to inform culturally appropriate and effective health-care delivery. The importance of shared responsibility in addressing issues of health literacy is noted, shifting the focus to everyone involved in providing and receiving information and in making decisions and managing care. en_US
dc.language.iso en en_US
dc.publisher CSIRO Publishing en_US
dc.relation.ispartofseries Journal of Primary Health Care 2020;2020;12(1):57–63.
dc.subject Health literacy en_US
dc.subject health primary care en_US
dc.subject child health en_US
dc.subject qualitative research en_US
dc.subject Pacific health en_US
dc.subject Pacific child health en_US
dc.subject service delivery en_US
dc.subject communicable and non-communicable diseases en_US
dc.title Health literacy of Samoan mothers and their experiences with health professionals en_US
dc.title.alternative ORIGINAL RESEARCH: HEALTH SERVICES en_US
dc.type Article en_US


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